WORKSHOP LLC | Senior Production Account and Project Manager

Description

WORKSHOP is a Northeast Minneapolis multi-hyphenate design agency that brings people and brands together in physical and digital spaces. We are seeking a Senior Production Account and Project Manager who can develop and maintain effective internal and external relationships while managing the multiple facets of consumer-facing design and production projects.

Role responsibilities:

- Act as the primary liaison between our agency, our clients and our external partners.
- Maintain excellent business relationships by managing the life cycle of each assigned project.
- Work directly with leadership to identify the scope, budget, duration, and resources needed for each project.
- Provide day-to-day project contact for clients and external partners, including: leading meetings to gather and refine project scope, developing and communicating timelines, facilitating client-facing and partner review sessions, and proactively identifying risks and roadblocks.
- Communicate project objectives, and work with internal and external teams to identify any assets, information, or clarification needed to meet the objectives.
- Work with the Production Director, COO, and fabrication partners to discuss design and engineering needs for prototype and fixture builds and art and file needs for graphic production.
- Synchronize all expectations, feedback, revisions, and project updates between our partners and internal teams.
- Coordinate project launch details including shipping/distribution lists, installations, and third party labor.
- Maintain project documentation, including project status trackers, meeting agendas, and meeting notes.
- Manage quality assurance process; ensure all files, deliverables and documentation are on-strategy and error-free.
- Attend periodic on-site client or vendor meetings (requires in-town or out-of-town travel).
- Attend prototype or fixture installations (requires in-town or out-of-town travel).

The key qualifications and skills we’re looking for:

- 8-10+ years of industry experience including retail marketing, production, and print preferred.
- Experience and proficiency working with Microsoft Excel/Google Sheets.
- Working knowledge of file formats and requirements for print and production related projects.
- Experience working with multi-functional internal teams, including strategists, designers and production teams.
- Experience managing/overseeing external production and print partners.
- Ability to manage and execute complex projects in many different stages.
- Ability to work with ambiguity and maintain flexibility as projects shift.
- Strong troubleshooting and problem-solving skills, initiative and accountability.
- A critical thinker who can balance and integrate the big picture with day-to-day, tactical work.

WORKSHOP is committed to fostering an inclusive and equitable work environment. We recruit, employ, compensate and promote regardless of race, religion, national origin, gender, gender identity or expression, sexual orientation, disability, age or veteran status.

Compensation (including salary, benefits package and bonus structure) to be based on candidate experience and qualifications.