SixSpeed | Account Manager
Account Service
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Description
As an Account Manager at SixSpeed, you know how to own and navigate client relationships. Account Managers are obsessed with submerging themselves into our clients’ businesses and use their knowledge to develop and grow relationships that add value to the client and agency. We are looking for a responsible and collaborative teammate to work internally and create great work, sell in, and execute to ensure high client satisfaction and account growth. No schmoozers here – just solid business-oriented individuals who are likable and capable.
THE TASK AT HAND
Build and maintain strong active relationships with key client stakeholders; act as the primary point of contact for assigned clients
Establish and maintain credibility and leadership with the client through strategic thinking and the use of sound judgment when solving problems
Leverage understanding of the brand, client and our core competencies to ensure the right questions are asked related to client requests and that we have a clear understanding of the work that is requested
Manage client expectations and provide conflict resolution
Manage client budgets and work with internal teams to find solutions to fit client needs
Offer new solutions and creative problem-solving
Leading strategic brand and marketing planning and execution
Account Management:
Lead and manage annual account planning and financials for assigned accounts
Develop and present quarterly business reviews to senior management
Collaborate with and lead internal team to create great work, sell in, and execute well
Share client business information so that the entire team has the appropriate understanding of client information/knowledge
Explore the industry landscape and available resources to provide additional knowledge, information and perspective to the team and client
Sell and up-sell ideas to clients to address their business needs
Process Management:
Define goals and objectives of a project with client and populate the creative direction portion of the brief
Prepare and present proposals, scope of work documents, and estimates with clients
Co-lead project kick-offs, account status, and debrief meetings with the team
Be the voice and buffer between your clients and SixSpeed (and vice versa)
Work with Project Managers to oversee creative and production process, acting as “eyes” of client
Work with Experiential Team in client communication, meetings and experiences
Manage SixSpeed’s business as it relates to your clients
WHO ARE YOU
You have 3-5 years of Account Management experience in the marketing/advertising and agency realm
You tout a bachelor’s degree
You’re always thinking about what’s next and determined to find a way
You’re obsessed with asking questions and digging deeper
You’re a natural at being a trusted partner, building and maintaining relationships
You are passionate about building brands and finding new opportunities for them to grow
You have a natural sense of urgency and work well under pressure
You know when to slow down in order to speed up
You’re comfortable in almost any situation
You’re genuine, relatable and believable
WHO WE ARE
Driven, genuine, fearless, spontaneous, positive and hardworking; these are the qualities we hold with the highest regard. We make ourselves indispensable to our teams by tackling challenges head-on and crossing the finish line together.