soona | production scheduler

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Type Of Work:
Company URL:
Date Posted:
June 11, 2021


about soona:

soona is on a mission to make professional, custom photo and video available to any brand for less than the price of stock. we are the world’s first fast casual content studio.

we have successfully launched studios in Austin, Denver & Minneapolis and offer our services nationwide through our anytime platform. the team at soona is building something radical within the content marketing industry by combining technology and creativity to deliver pro photo and video in 24 hours or less. this is an exciting opportunity to join a startup at its earliest stages and help us build the future of the company.

about the production scheduler role:

The soona production scheduler role manages incoming bookings and ensures clients get their shoot scheduled in a timely manner.

on top of being a skilled verbal and written communicator, the production scheduler role is also highly organized, has a passion for content creation, and is a natural troubleshooter.

we give our clients a content creation playground. our tech makes it possible for anyone to experience a live photoshoot in real time. we are creating a fast casual content revolution!


maintain 6+ hours of bookings for each creative crew member
ensure shoots are scheduled to the appropriate bays
managing a high volume schedule
ensure pre-shoot needs are on-track for a success shoot
processing client payments for booking needs
scheduling & assigning creatives to bookings
coordinating with clients on scheduling their shoot
triaging client inquiries to support team
new client outreach support
updating clients account information in our systems
identifying client’s needs and suggest add-ons
the ideal candidate should:

prioritize and organizes shoots
verbal and written communication
work on multiple projects at the same time
interacting with clients in a professional manner
experience with google suite plus
experience live-chat platforms plus
work independently
ability to work MST or CST time zones

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