The Lacek Group | Account Supervisor
Account Service
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Description
Overview
Who we are:
The Lacek Group is an enthusiastic and supportive collection of brilliant, passionate, intellectually curious and surprisingly nice people who work on the leading edge of customer engagement, building longer-lasting, more profitable customer relationships. We’re a collection of client-focused teams who listen, collaborate and celebrate together. We treat each other with kindness and respect, so it shouldn’t surprise you to learn that many of our people have been here for 10 years or more. We’re a specialist brand company of Ogilvy, one of the most creative and effective agencies in the world.
What we need:
We currently have a great opportunity for an Account Supervisor to join our team supporting a high-profile client in the hospitality industry. You’ll use your experience leading digital projects to hit the ground running and help grow Lacek’s role with our client. This includes articulating and supporting the client’s marketing strategy, branding activities, priorities, and plans. In this role, you’ll provide leadership in driving client satisfaction and agency revenue growth.
What you’ll do:
• Leads defined large, complex multi-channel campaigns from intake through delivery
• Deepens existing senior-level client relationships by being their trusted advisor
• Leads cross-functional teams in identifying opportunities and delivering solutions that differentiate the agency and drive growth
• Contributes to the professional growth and development of their direct reports by modeling best practices, and supporting their development planning and training
• Successfully assigns outcomes and motivates others
• Demonstrates understanding of the client/agency financial model and how to manage profitability on the work they lead
• Leads the development of a quarterly/annual business review that highlights insights and solutions and identifies future opportunities
What you’ll bring:
• Bachelor degree in a related field such as marketing
• Minimum 8-10 years of multi-channel marketing experience, agency experience is preferred
• Demonstrated ability to motivate cross-functional teams throughout all project phases
• Excellent negotiation skills, including the ability to manage multiple and conflicting needs to a mutually agreeable solution
• Takes a positive approach to change and can quickly adapt when new business challenges are present
• Projects confidence when leading client presentations and cross-functional team meetings
• Is able and willing to flex up or down on job responsibilities if account needs
• Shows a leadership disposition and an established internal brand
Competencies you’ll demonstrate:
• Agency Citizenship
• Building Partnerships
• Business Acumen
• Client Focus Coaching
• Decision Making
• Delegating Responsibility
• Developing Others
• Leaderships Disposition
• Managing Work
You’ll love working at The Lacek Group – smart people, great environment, engaging culture, comprehensive benefits, and fantastic growth opportunities. Your confidential inquiry is encouraged.
The Lacek Group
900 2nd Avenue South, Suite 1800
Minneapolis, MN 55402
The Lacek Group is an Equal Opportunity Employer