Little & Company | Account Director
Account Service
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Description
VALUES
Little & Company (Little) is a creative agency. We are a collection of energetic, idea-driven people who come to work everyday to collaborate, solve problems and have fun. We create powerful and award-winning work that redefines the power of design. In a small company, every person makes a huge impact. You need to be creative, open-minded and a good fit with our company culture. But our most important filter for choosing the right people is our values. We live by them, and so should you:
_Hungry: Show your hunger in the way you approach a problem. In your willingness to jump into new projects or new ideas. In your drive to do something awesome. In your drive to do work you’re proud of. Be proactive. Show up. Push everything.
_Inspiration: Do something that makes your coworker say, “I wish I had thought of that,” or “I’m lucky to work with that person.” Do something that makes people around you more energized about what they’re doing. Surprise us. Be Clever. Be a rockstar.
_Courageous: Have a point of view. Be loud. Be the person who walks into the boss’ office to ask a question or offer up a solution. Take risks. Think differently.
POSITION SUMMARY
As an Account Director you will help lead your client’s business as well as contribute to the success of Little’s business. You (and the team) are responsible for delivering brand design solutions that are strategically sound and creatively excellent. You are responsible for your accounts relationship and financial growth based on the vision for the account. Further, working with the Little new business team, you will have the opportunity to participate in new business initiatives. Lastly, you will represent and promote the company’s reputation for creative excellence, strong business practices, great culture and an active contributor to our Minneapolis/Saint Paul community.
ACCOUNTABILITIES
_Own brand design opportunities that align with the client and agency’s business objectives.
_Act as a champion for client business based on agreed upon objectives and vision.
_Grow the relationship with the client and ultimately grow the piece of business.
_Develop strategy in the form of a brand platform and creative briefs for any new projects.
_Collaborate with the Little new business team to respond to RFP’s, capabilities presentations, strategy decks, and final pitch documents.
_Ensure communication and deliverables are clear and agreed upon. Partner with a project director to monitor scope.
_Recommend, manage, and/or implement qualitative and quantitative primary and secondary research that will help develop brand platforms. Sometimes you will do this with Little resources. Other times you will partner with an account planner or brand strategist.
_Develop/uncover insights into the audience that makes our work more relevant. Helps us solve the right problems for our clients. Works with creative leaders to develop strategies based on insight to achieve objectives.
_Monitor and interpret cultural and social trends relevant to the clients’ business
Apply pertinent insight to help clients understand why the creative work is sound for their business.
MINIMUM QUALIFICATIONS
_Bachelor’s degree
_8-12 years of account management or brand strategy experience.
_Ability to understand the dynamics of a clients’ business and the sector in which it operates.
_While brand design is core to what we do, proficiency in the following is important: communication planning, integrated campaign development, web and digital experience, content development.
_You should have research and analytical skills, experience facilitating workshops and presenting those results to clients.Ability to engender client confidence and trust by using superb customer service and relationship-building skills.
_Strategic thinking skills to solve business problems.
_Have exceptional written and verbal communications skills.
_Have strong presentation abilities, are able to confidently lead teams and clients through a debate or point of view.
_Must be able to perform the essential functions of the job with or without reasonable accommodation.
PREFERRED QUALIFICATIONS
_Preferred education in marketing, advertising or communication
_Agency experience is a plus.
_Understands and has a passion for design.
WORK ENVIRONMENT
_This position is remote due to COVID-19.
_As COVID restrictions ease, the job will remain flexible.