Among the thousands who made the mecca to SXSW this year, so too did the grad students from Boulder Digital Works. Here's how they felt when they returned.

SXSW has turned into a marketing shit show — full of distractions and gimmicks to get you to use, try, or buy a product enough so they can claim to be the “breakout success” of SX. Well, I didn’t see any of those this time around. To me the emerging phenomenon is a cultural one — our steady shift into the Sharing Economy, a place where access trumps ownership.

I had the fortune of a front row seat in a panel titled “The AirBnB of Everything: The Growth of P2P Markets,” which went quickly from introductions to a full break down of how to build a P2P marketplace. That’s because the always-energetic ‘Start Up’ crowd had packed the room and we were eager to get a hold of any and all insight into what makes P2P markets click. This market is poised for success because it empowers the consumer, merges seamlessly with your online social presence, and helps build community. It’s not changing what you consume, it’s changing how you consume, and that’s pretty powerful.

-Erik Dreyer, @erikatlarge

What I took away from my sophomore SXSW:
1. Three free pairs of sunglasses
2. Respect for two rooted brands stealing spotlights (i.e. American Express + Nike)
3. Pleasant reminders that industry idols are occasionally humble humans
4. Newfound fondness for David Carr
5. General panel disenchantment
6. Tempered FOMO

What it demanded in return:
1. My non-free sunglasses
2. My American Express

-Steve Dolan, @stvdln

Every choir enjoys a good preaching to, and for this digital advocate, Robbie Whiting’s session ‘We Made This, and It’s Not an Ad’ was a forceful affirmation of the need for a smarter, geekier approach to advertising.

Whiting’s presentation showcased exciting examples of what occurs at the crossroads of advertising and product development – when ad agencies become production houses. Perhaps most enlightening, however, was not the work from some of the most progressive agencies around, but rather, the enthusiastic responses and interesting questions from audience members not previously in the “choir.”

-James Quon, @jumboinc

SXSW was an incredible experience: the panels and speakers were interesting and inspiring, the mixers and parties were jovial and exciting, and the food was delicious and addicting.

The city of Austin, TX was awesome, especially once the weather cleared up, and those Texans showed me great hospitality, kindness, and warmth. THANK YOU!

-Kit Hennessey, @kithennessey

In Austin, I was spit out of an airplane expecting the unexpected. As I tumbled down the rabbit hole, soaking wet at the beginning (it rained a lot), I was bombarded with introductions to the "new" trends, all suffixed with "ify" and "ly."

If I wasn't witnessing Kobiachi break the world record in eating grilled cheese, I was stumbling into conversations with some of my favorite people in the industry, or admiring the homeless who were swimming in the flood of free food and clothes. My SXSW takeaway was learning more about the numerous players in the tech game, despite their poor presentation skills.

-Benton Rochester, @im_Benton

There have been few times in my life where I have been surrounded with consistently excellent content provided by equally excellent speakers. However, there have been even fewer times in my life that I have been defeated by bars. SXSW provided me with those opportunities not just a few times, but everyday, and unfortunately for my liver, every night.

At SXSW Interactive there were too many open discussions, too many open bars, and too many networking opportunities. But hey, those are my favorite kind of problems.

Regarding next year’s SXSW, I must quote a greater man and simply say, "I'll be back."

-Kevin Zengel, @kevinzengel

With everyone vying for attention, your idea has to be truly unique, original and practical for it to stand a chance. No matter who you are or how loud you speak, only the great ideas stand a chance once SXSW is over.

-Dan Nelson, @danimalnelson

As a first timer this year at SXSW I am 110% positive I’ll be back next year. Never before have I been to a place where so many people were eager and open to talking about who they are and what kind of work they’re doing. I didn’t attend a single panel, but instead, traveled around the city going to coffee shops, lunches, and parties interacting and making connections.

Some of the individuals I had the opportunity of meeting work at Modus Operandi, B-Reel, TAXI, Bitorrent, Short List, W+K, and AKQA. Having the advantage of personally knowing the people you’re sending your resume to when your looking for a career can go a long way.

-Matt O'Donnell, @odog

I arrived in Austin, Texas not knowing what to expect. Having spoken to many SXSW veterans I was prepared for a week of mingling, drinking, and panels, and that's exactly what I got. Overall, the experience was like non-other. I met with people in all strata of the digital world and ate and drank like a king.

I would describe the event as a congruence of people interested in many of the same things, looking to the future of media, and out to have a good time. 2012 will definitely not be my last visit to SXSW.

-Lee Riley, @leerileydesigns

As a result of my love for all things involving both digital and physical realms, I absolutely loved the Frog kickoff party. They were using Arduino and Flash to connect two Lightcycles to screens for each player and a larger screen for the audience to view. While that was my favorite event, they also had life-size robot boxing powered by Xbox Kinect.

Being an avid gamer and never having the opportunity to enjoy any sort of conference or convention, ScreenBurn was a lot of fun for me. I was able to check out around 10 video games - give or take - that have not yet been released. I was also able to demo a $7,000 PC gaming setup with 3 monitors covering my entire peripheral. I even picked up some killer art.

-Micheal Ladt, @MichaelLadt

The sound bite from my six-day stay came as I nestled into my seat in the middle row on my flight home. I glanced out the window, then to the woman’s computer perched on the tray table beside me. On the screen was a quote: Stop trying to create the next Twitter and start becoming the first you.

As a SXSW first-timer, I was wowed by the incredible amount of brainpower camping out around Austin. New apps like Highlight, Vibop 2.0, and Maaii mean smart peeps somewhere are putting their heads together to build useful platforms.

The icing on the cake, though, was the Jane McGonigals, whose creation SuperBetter uses science and gamification to help folks heal from a variety of psychological and physiological ailments. Or, the Al Gores and Sean Parkers, encouraging crowds to employ technology to “OccupyDemocracy.” Or, the Amber Cases, working to ensure technology becomes invisible and serves humanity (and not the other way around).

Ultimately, smart people don’t just make apps. They make a difference.

-Dave Laskarzewski, @70percentcool

Baratunde Thurston, Director of Digital for The Onion, hilariously discussed the role of technology and satire in transforming the world around us. Programs like The Daily Show and The Colbert Report – though they appear playful on the surface – effectively use comedy to cut directly to the emotional core of very non-comedic issues. And it’s not just in the U.S. that people are using satire to address political and social issues. Thanks to the growing accessibility of technology around the globe, independent political satire programs in highly censored countries such as China, Nigeria and Venezuela have become increasingly popular online. In the end, Thurston said, “change is constant.” So, when government institutions and corporations fail to lead sensibly, it’s these “sacred clowns” that remain.

-Nathan Igdaloff, @igdaloff

Despite Pinterest taking the award for "Breakout Digital Trend," it kept a relatively low profile at this year's SXSWi. No Pinterest flash mob. No Pinterest shot girls. No free grilled cheese sandwiches with the Pinterest logo emblazoned upon the bread. The one widely publicized Pinterest event — an interview with co-founder and CEO Ben Silbermann — was actually a late edition to the jam-packed schedule of speakers and events.

Since our startup is chomping at the bit for Pinterest to release their much-awaited API, you can bet I was first in line. Not literally — I barely got a seat. Of all the talks I sat (sometimes slept) through, this one was by far the most attended. And I knew I was sitting amongst eager ears — entrepreneurs like myself waiting to capitalize on this new social phenomenon.

-Lindsey Jones, @lindseyejones

A perfect example of the random wonderfulness that is SXSW occurred on an overcast afternoon in the GroupMe tent across from the convention center. By downloading the GroupMe app in person or showing that you had it downloaded on your phone, one was allowed access to free grilled cheese and beer until supplies ran out. Fantastic.

The afternoon took a turn for the incredible when we were informed that Takeru Kobayashi, an international competitive eating champion, would be attempting a grilled cheese challenge no less than 5 feet from where we were standing. Moments later we stood cheering in disbelief as 13 grilled cheese sandwiches disappeared in 60 seconds and a new world record was set. Photos and videos from the event could not be shared fast enough via text, Twitter, Instagram, Facebook and whatever else we could think of.

Was the event inspirational? Possibly for some. Life-changing? No. Adrenaline-pumping? Surely. Memorable? Absolutely.

-Michael Lanning, @mrlanning

I wonder if I've missed the boat on SXSW. Don't get me wrong, it’s a blast, but the parasites of tech are starting to swarm. This alcohol-fueled party felt more like a swag fest than progressive endeavor.

The panels were interesting, but I couldn't help but feel I'd gain more by checking my Google Reader, so I could actually have a chance to reflect on perspectives rather than being immediately distracted by free gear.

-Davis Godbout, @dmgodbout

There are a lot of agencies out there.

In China alone, there’s said to be tens of thousands.

TENS OF THOUSANDS!!!

However amongst all those – not in China, but generally – there’s a few that have a ‘global’ name.

Traditionally, they fall into 2 camps:

Those who are living off their legacy and those creating it.

Yes, that’s harsh – and there’s a whole host of reasons for it – but that’s pretty much how it feels.

Of course, these two states are in a constant state of motion … one good campaign can lift an agency from the past to the present and vice versa … however the agencies that tend to have the greatest momentum are the ones that seemingly are continuously creating their legacy rather than riding on their past.

Now in no way am I suggesting an agency purposefully ‘takes a back seat’ – there are many reasons why that can happen – however the point of this post is that as much as there are many agencies out there who are grabbing a bunch of the headlines right now, there’s 2 that are seemingly always at the forefront of commercial creativity.

BBH and W+K

Now without doubt there are some fundamental differences between the 2 companies – some good, some not so good – however the thing I find fascinating are their commonalities, of which a number of them, I believe, have directly enabled them to succeed while others have fallen.

I should point out that what I’m about to write is my perception.

The fact is I’ve never worked at BBH and while I know many of the guys there very well – I am still basing my views on observation and here-say.

And as for W+K. Well while I have had the pleasure of meeting Dan and his senior management team, we’ve not really talked about this sort of thing … most of the time I’m getting bollocked for something.

But that aside, here are 5 things that have made these agencies so creatively influential for so long.

1. Consistent Management.

The guys who run both these agencies have been at these agencies a long time.

Better yet, they are the people who founded these agencies – so they have a vested interest in maintaining the culture of the place rather than just go after the profit, regardless of the implication.

That said, they are constantly introducing new people into positions of influence and power.

Younger people. Talented people.

People who bring new perspectives and thinking to the table so while the principals of the company will stay the same, the expression of it is at the forefront of the times.

2. Control, Not Controlled.

In short, when you own your company rather than a holding company with masses of shareholders, you can control how your company grows and where your company goes.

Basically, control means you can focus on the longer-term, bigger play rather than purely focusing on hitting the next quarterly target.

It’s probably the best ad for communism you could have, ha.

3. A Willingness To Fail.

Both agencies try stuff.

Better yet, the want to try stuff.

There is a reluctance to rest on their laurels.

This isn’t just because they believe to stick with what you know is the surest way to future failure, but because they are adventurous by nature and they believe great things happen from experimentation, even if on first impressions, the result is not quite what they hoped.

They also put their money where their mouth is.

They don’t expect clients to fund their adventures into the unknown, they’ll pay for it … be it in the activities they do or the people they hire.

For both, failure is NOT trying stuff.

4. Culture, Not Function

When I first joined W+K, people talked about it’s unique culture.

To be honest, I’ve heard this sort of thing before and almost always it’s turned into a crock of shit … because the culture that was there was because of the people in the place rather than the company.

But in W+K and BBH’s case, I believe it’s true.

Sure, the people that work there enhance and develop that culture, but there’s a strong philosophical view that permeates every element of both companies.

It’s not about the press releases or the credentials deck … it’s about their standards … their expectations … their beliefs.

They actively encourage trying new things … exploring new approaches … not going for the lowest-common-denominator or the category convention … standing up for what they believe in …

In short, it’s about filling their company with interesting and creative people who share their beliefs [even if they express it in radically different ways], rather than simply those who can perform a specific job function at the lowest price.

5. Involvement, Not Observation.

Northern wrote a blog post recently where he said he was convinced the reason older, senior people lose their dynamism and originality is because no one challenges them and they don’t get in enough situations to be told something they don’t know.

Very true.

However one thing I really like about W+K is that while the senior guys are ridiculously talented and smart and experienced … they welcome opinion, debate and challenge. From everyone. Literally everyone.

I remember the first time I met Dan and John and had an ‘out of body experience’ where I saw myself telling, arguably 2 of the most respected ad guys in history a bunch of stuff I think we should be doing.

OK, so Dan said, “you’re fired” … but he listened and that’s more than many would do.

The other thing is they are all deeply involved in what’s going on.

Not in the sense of dictating outcomes or decisions, but being part of the chaos – contributing, listening, exploring.

Sure that doesn’t happen on every single piece of business on every single campaign, but you’d be amazed how knowledgable about what’s going on. Seriously, you just need 2 minutes in the company of Dan or John or Dave etc and you know that they are absolutely bursting with dynamism and originality, even though by the protocol adopted by many agencies, they should be put out to pasture by now.

Why are they like this?

Because they still care. I honestly think it’s that simple.

They still want to learn. They still want to do stuff. They still want to push boundaries.

It’s fantastic and I honestly believe that one of the reasons this is the case is because they seek out people they regard as talented and interesting … people who can push them … their colleagues … their clients … and their agency to a different place.

Not being scared of change or youth or provocation shows people who are very confident with who they are … which for all the ego and posturing that goes on in this industry, is very rare indeed.

Of course you might think this is all bollocks … and maybe it is, however I can tell you from my time at W+K and my relationship with BBH that I see all this time and time again.

Sure it’s not always perfect, sure there have been some bad mistakes – but that aside – the fact they have been at the forefront of mass market commercial creativity means they must be doing something right … something few other companies have been able to pull off over 30 odd years which is why I honestly believe these are things we could all benefit from following or learning – whether we work in a company or want to start our own.

Making money is not hard.

Being the creative industry darling for a moment in time, is not out of the reach for all.

However making money while sticking to your principals and being an acknowledged leader in [effective] creativity for 3 decades is, and that’s why W+K and BBH stand out from the crowd.

While both agencies shun propriety processes in favour of being judged by what they do [rather than what they say they do] … the reality is you can’t ignore how their principals, philosophies and approach have directly contributed and impacted to the work that so many of us [general public, not just adland] hold in the highest esteem.

Saying “it’s all about the work”, might make a nice headline that people can gravitate to, but a great creative legacy starts way before the brief lands on the table.

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By Robert Campbell, W+K's Asia Regional Head of Planning. Reposted with permission. Read the original blog post here (and don't miss the delicious comments.)

The “always on” culture that has abruptly emerged as the new norm is here to stay for some time. A recent piece from The New York Times demonstratively stated, “Solitude is out of fashion,” elaborating with analysis of the trending open-space work environments and team-based strategies. This contemporary approach is counter to extensive research touting the benefits of privacy in creative thinking. This culture has been fiercely fueled by the (my) millennial generation and has gained significant acceptance by baby boomers. We have grown up in an age of digital collaboration; now we’re applying these same tendencies to the office place despite making ourselves susceptible to real-life distractions.

We all know the natural, yet rude, tendency to prioritize instant information from our smartphones over the people actually in the room. This was never more evident to me than Christmas this year. I never thought I would see the day my parents were playing Words with Friends before me. I certainly didn’t expect they would become addicted to the game instantaneously. Prior to this, my mom was notorious for leaving her cell phone in the bottom of her purse - for days on end. To her, it was a device to make calls; not for her to be alert for incoming calls. It’s becoming ever-apparent those days are over and never to be seen again. She’s texting, emailing, playing games, reading books, and verifying bets with my father through Google.

Despite the added convenience at our fingertips, it can become overwhelming – like a menu at The Cheesecake Factory. Thus, people are increasingly more than willing to pay a premium for solitude – the ability to escape the constant draining buzz. Trend Watching explains,

This isn’t about consumers rejecting everything that brought them to the city, but about a temporary breather. Remember, no trend applies all of the time. People will forever crave the excitement and choice available in cities; yet still want to escape for a moment.

In 2011 some brands were ahead of the curve in offering a moment of solace to their consumers. These early adopters compete in industries where such services are appreciated due to the high stress in their corresponding environments. Some examples:

• In July 2011, Telia, a Swedish telecom provider, launched a free app that enabled customers to disable internet for set period of time at home. They also set up internet-free zones in several public locations across Sweden. (Trendwatching.com)

• In September 2011, at Moscow’s Sheremetyevo International Airport, Sleepbox launched a small self-contained cabin designed to give users a quiet place to get some rest. (Trendwatching.com)

• From July to September 2011, the Marriott Renaissance Pittsburgh Hotel offered “Zen and the Art of Detox” – a weekend package that obliged visitors to surrender any digital devices when checking-in. Also, rooms were stocked with books instead of televisions. (Trendwatching.com)

Brands that, by virtue of their product or service, must compete in a mentally fatiguing space, can embrace the opportunity by providing a counter experience like the examples above. However, most brands do not need to provide such overt forms of relief; they can bake it in to the actual product. Pandora Radio is an example of a highly appreciated, passive user interface. Listeners have one less thing to think about as the stream is designed to anticipate their tastes. Pinterest, with an extremely intuitive user experience and strong social integration, provides a similar release. The mindless nature of pinning offers a pleasurable distraction from daily stressors.

Facebook, in the short term, offers a similar mental release. In fact, thirty-year psychology veteran, Susan Weinschenk, found that the brain releases dopamine upon receiving notifications of Facebook updates or status changes. In contrast, Facebook has become an eclectic badge of social currency - check-in’s, relationships, flattering pictures, and job title changes; thus truly adding up to social noise. As we become desensitized to social updates we look for other sources of immediate reward like Twitter, Reddit, and sites like Wimp and YouTube.

At the agency I work for, we have a former Buddhist monk who spent six years on a silent sabbatical in Burma. You read that right…he didn’t speak for six years. He trains employees to practice mindfulness and stress-relieving routines they can implement on a daily basis. In one session, he explained that humans are naturally hard-wired to respond in a “fight or flight” manner. This was an essential tool for survival when humans first roamed the earth. Despite our evolution over time, we still react in a similar manner to alerts, texts, emails, calls, green lights, our significant other calling our name, and so on. We’ve been conditioned to believe that an immediate response is expected, and a delayed response has become an indication of a lower priority. In this new social norm we’ve set ourselves up to strive, long-term, toward solitude…or pay a lofty price to have it right here, right now, between our 2:00 and 2:45 meetings. Regardless, this will be something to watch in 2012 – an opportunity to make your brand the hero.

As an account manager in Boulder, Dorsey has worked on global and national campaigns for brands like Microsoft and Groupon. Read more of his posts where he blogs at And this....

“That the best you got Felix? Not very radical is it?”

Well, it’s not a new idea. Bill Bernbach started the whole “honesty in advertising” thing way back in the sixties, and then, it really was radical. The very idea that you would devote a full-page ad to a car that was inferior, or a “lemon,” well that was shocking.

Back then, traditional car ads went on and on about how awesome the cars were. Any flaws were overlooked. Any problems were locked away in deep, dark dungeons, never to be talked about again. The ads painted picturesque Norman Rockwell images of nuclear families, in pastel tones, all ready to take a drive after a good ol’ steak ‘n’ taters dinner. Sure, the husband was beating his wife and kids behind closed doors, drinking bourbon and fingerbanging the secretary at work, but that’s all laundry that wasn’t aired. Happy, blissful, unfettered motoring was all that needed to be talked about.

So, the sheer nerve of saying “hey, some of these cars have problems, so we recall them” was mind blowing. It was…honest. You know, not lying, not “exaggerating the benefit,” but really saying something pure. And the public lapped it up. They loved being treated with that kind of respect. Volkswagens could not be built fast enough. Who’d a thunk it?

Then, Avis came out (courtesy of Bill B.) saying “we’re number 2, so we try harder.”

“Number two? Are you fucking insane? Don’t ever admit that, it will never wor…oh, it worked. Shit. Wow. What the hell is going on?”

Honesty, for a time, was in. It was bold, fresh, different and absolutely wonderful. Even now, I bathe in the glory of those ads. If I was slightly more perverted I’d rub one out to them, but even I have my sick and sordid limits.

Here’s the tragedy, though. Honesty is still a radical idea, right now. In fact, it may be even more radical that it was back in Bill’s day.

Can you imagine, for one tender fucking moment, that those DDB ads would make it past the uptight, creatively-baron boardrooms of today’s neurotic, moneygrubbing corporations? There are shareholders to please. There are corporate standards (oxymoron) to uphold. There are lawyers to contend with. Think about it.

“Christ, what if we put out an ad saying we have to recall some cars, and then the cars that make it to the showroom end up having a mechanical failure? We’re wide open for a goddamned lawsuit, we’ll be ruined. Which twat came up with this stupid fucking idea anyway?! Fire this old-school fucktard, hire an art director to show a pretty picture of the car, throw in a pithy headline if you must – it’s ok to stare – and slap our logo in the corner. That’s it! Anything else is leaving us wide open. Now, I have an enormous bonus check to deposit so leave me the fuck alone.”

Take a quick look at adsoftheworld.com and scour the hundreds of pages of ads. When you find one that’s even trying to be honest, jot it down. Actually, count them on your fingers, you’ll only need one hand anyway. And chances are, that ad is for a smaller business that’s trying to make a splash and doesn’t have corporate lawyers leeching the life out of it yet.

There was an ok-ish movie made in 1990 called “Crazy People.” The premise was great, the execution not so good. It starred Dudley Moore (listen to Derek & Clive if you want to know the real Dudley) as a frustrated creative who was sick of the glossy ads that said nothing. So, he started producing honest ads. He wanted to level with America. There were gems like:

“Buy Volvos. They’re Boxy, But They’re Good.”

“Forget France. The French Can Be Annoying. Come to Greece. We’re Nicer.”

“Quaker Oats. Does This Cereal Taste Great? Who Knows, But The Box Is Cute.”

“Jaguar. For Men Who’s Like Hand Jobs From Beautiful Women They Hardly Know.”

What happens next? They have him committed to a lunatic asylum, but somehow his ads get printed anyway, and the public goes nuts for them. Like selling out of everything, empty shelves nuts. And so, he works on more “true” ads with all the drooling vegetables in the lunatic asylum, because it takes morons to write true ads. Here’s one:

“Porsche. It’s a Little Too Small To Get Laid In. But You Get Laid The Minute You Get Out.”

And eventually, they do an ad for Sony that has the following script:

“The Japanese. They’re short, so their eyes are closer to the components than many other nationalities. Caucasians are too tall and gangly. Look how far away the Caucasian workers eyes are from the integrated circuitry. That’s why Sony products are better. SONY. Because Caucasians Are Just Too Damn Tall.”

Can you imagine, for a second, what would happen if an ad like that ran? Well, maybe not as blatantly racist, but with the honesty of the Volvo or Porsche ad? Aside from the insane amount of free PR it would get, it would be taking a stand in a place that no corporation ever goes. And as Dave Trott has said often, getting noticed is way more important than an ad being liked.

How about some honest ads for products you and I all know well? Here are a few that probably go too far, but…

Want some more? How about…

Toyota. How Big A Discount Will It Take To Make You Forget About Our Runaway Cars?

Levis. Give Your Fat Ass A Chance To Look Less Fat.

Obsession. Smell Like The Attractive Woman You’ll Never Be. It’s Dark In The Nightclubs Anyway.

Well, ok, too far. But what’s better? Blatantly misleading and grossly exaggerating the few benefits of the product, or pushing something truthful? And these days, the truth would stick out like an uncut dick at a Jewish nudist colony.

If getting noticed is key, be honest.
If being memorable is the issue, be honest.
If customer loyalty is needed, be honest.

I think a sharp, but cleverly worded, dose of the truth could really change things for the better. Honest.

Felix Unger is a site contributor, ranter and curmudgeon for The Egotist Network. He’s been in the ad game a long time, but he’s still young enough to know he doesn’t know everything. If he uses the f-bomb from time-to-time, forgive him. Sometimes, when you're ranting, no other word will do. In his spare time, he does not torture small animals. He has been known, on occasion, to drink alcohol by the gallon. Do as he says, not as he does.

Originally posted on The Denver Egotist